If you purchased your item through our web site or Etsy, you may return it within 14 days, in original condition, with receipt, for a refund to your credit card; customer pays return shipping. If you purchased your item in our Seattle store, you may exchange it within 15 days, in original condition, with receipt, for any other item or store credit. All sales are final on discount items, sale items, and “seconds” purchased in our store or at our July 4th sidewalk sale.
Large items are shipped by FedEx Ground within the continental United States and via USPS Priority Mail to Alaska and Hawaii. Small items may go by Priority Mail to all states. In-stock items are usually shipped from our Seattle store within 3 days of your order. Shipping time is usually 3-6 days in the U.S.